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Common Questions
Everything you need to know about Sleeply and how we help you rest easy.
Our goal is simple: to help you fall asleep faster and sleep better. We design thoughtful, comfort-first sleep products that make winding down effortless — starting with our eye masks and expanding into pillows and more sleep accessories, so every part of your rest can feel calmer and more restorative.
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 5–11 business days depending on your location. You'll receive tracking on every order so you can follow your package all the way to your door.
Right now we only ship within the United States. We're focused on giving our US customers the best possible delivery experience, but we hope to expand internationally soon — stay tuned!
Your comfort comes first. We stand behind everything we make with a satisfaction guarantee and an easy, hassle-free returns process. If something isn't the perfect fit for your routine, just reach out and we'll make it right.
Our friendly support team is always here to help. Simply email us and we'll get back to you within 24–48 hours, ready to answer any questions and make sure you rest easy in every sense.